Privacy Policy

Your personal data and your assets are our top priority. We are fully committed to protecting them.

Primecrest Voryx collects and stores data essential to your trading practice. The means of collecting and storing this data are explained in the following Privacy Policy.

Our policy is shaped by the following principles:

• With the goal of ensuring full transparency about our processes for collecting and storing your personal data:

Our intention is to ensure that you understand how we collect and process all data so that you can make an informed decision. We have clear guidelines and processes for handling data through this website. Our policy lays out the specific methods that we utilize so that you can have clear and concrete information on its use. You are in the driver's seat.

We will always provide information promptly when we conclude you need to be informed. Transparency is key for us.

Our trained staff are always available to answer any questions you may have about any aspect of our processes, including our obligations under the laws of United Kingdom. You can contact us at: info@primecrest-voryx.com

• No other use of personal data is permitted by us except as set out in our Privacy Policy.

We may process personal data for the following purposes, including the necessary functioning of Primecrest Voryx services and connecting trader-members with third-party trading platforms. It may also be necessary for the maintenance and enhancement of website functions and services; protecting our rights, and meeting regulatory or other legal obligations. Finally, insofar as this data is necessary for the provision of administrative and other business functions related to the Services provided to you, the client.

So that we can provide better services that meet your preferences and needs, Primecrest Voryx uses personal data.

• In order to be able to use essential tools as a way to protect your personal data and secure your rights in this regard:

At any time you may contact us to access all of your personal data. We can also modify or delete it as needed. Further, we are able to support requests to transfer that data to you or to a designated third party. We provide this service and support so that you may better exercise your rights to both privacy and control.

• Protect your personal data:

Our security systems are of the highest quality, with banking level measures. Although a one hundred percent guarantee is not possible, we are committed to continually upgrading our systems to the highest possible level and reinforcing the measures we have in place.

We have a detailed and comprehensive privacy policy and the highest level security systems.

1. The Scope?

Outlined in this policy are our procedures for collecting, processing and sharing any and all data related to a natural person.

The terms of our policy relate to all natural persons who are identifiable or identified. This specifically covers any natural person who could be identified or has already been identified in relation to data entrusted to us or that we can access and/or combine.

The processing of data, as defined in the Privacy Policy, specifically refers to the storage, management and organisation of personal data.

We do not collect, or attempt to collect, any information about persons under the age of 18. We also do not allow persons under the age of 18 to use our platform for any purpose. If we discover any user, or any information relating to a person under the age of 18, that information will be deleted immediately.

2. Which personal data do we store?

Upon registering with us, we collect the personal data needed to allow you to use our services. When required, we may also ask you to provide personal data to prove ownership of an account, for example. To improve and maintain the highest quality of services, we gather and analyse data about your use of our platform's services as well as those of third party partners.

3. You are under no obligation to provide the company with your personal data.

While you are not under any obligation to provide us with your data, choosing not to provide such information can lead to restrictions on our provision of services. It may also lead to you being restricted from using our platform.

4. What personal data do we collect? When you visit our website, we may collect the following personal data:

We do not collect data that could personally identify you. We do collect information such as your specific account activity, users' IP address, and the date and time of access. For maintenance, security and support services, we retain any system crash reports, browser information, and the type of device used to access your account. We also collect information on the language used by your account.

In terms of personal data collection, we only accept and retain the information that you agree to provide us with when you connect, through us, with a third party trading platform.

The personal data you have provided to third-party platforms can include the following: full name, address, telephone number and email address.

5. Why does the company require my personal data, and is it legal for them to do so?

The collection, storage, and processing of your personal information by the company is solely for the purposes laid out in the Policy. All the above uses and processing are in accordance with relevant laws in United Kingdom.

The company cannot handle, process or transmit your data except in accordance with the relevant laws in United Kingdom. The following are the legal grounds for doing so:

• You have agreed to permit the company to store and process your personal data. When you submit your data to the company, you grant us permission to transfer it to the appropriate third-party trading platform. You have provided your consent to the processing of your personal data for one or more purposes.
• In order to improve services, establish or defend legal claims, and pursue legitimate interests, amongst other purposes, the company may be required to store and process your personal data.
• To meet legal obligations, data processing is required.

If you would like to find out more about the data processing the company is required to carry out, feel free to contact us by email.

Below you will find a list of the specific uses, as well as the legal basis, for which we may process your personal data.

6. Disclosure of Personal Data to Third Parties

For the purposes of storing and processing IP addresses, conducting user surveys and analysis, and other related services, the company may share anonymised personal data with third-party service providers.

Upon your request, we will share specific personal data provided by you with third-party services. In this case, the use of your data will be governed by the privacy policies of those companies. This may include multiple digital trading platforms.

To better serve our clients and improve our services overall, the company may share personal information with its affiliates and partner companies.

Where required by law, or to protect the company’s rights and assets and those of third-party partners, we may disclose data to relevant legal or regulatory authorities.

In the event of a critical business transaction, such as the sale of the company, pursuit of investment, or a loan, the relevant data may be shared in a legal and appropriate manner. This will also include any company merger, restructuring, consolidation, or bankruptcy, as per law.

7. Cookies and Third-Party Services

For the purpose of site analytics, as well as in partnership with advertising firms, cookies and other technologies of a similar nature may be used, in accordance with law and standard practice.

Cookies - small pieces of data that are stored on your device when you visit a website - are used to collect information on browsing behaviour, preferences, etc. Their purpose is to personalise and enhance your user experience. They allow us to remember your settings and preferences, and to tailor service offerings to you on this basis. These cookies are also used for site analytics and statistics gathering for strategic planning.

There are, broadly speaking, two types of cookies used on the site. Session cookies are stored only for the duration of your session and are deleted when you close your browser. Others are persistent cookies, which remain in your browser even after you end a session. These help the site recognise you as a returning visitor and make it easier for you to use the site.

Types of cookies:

Cookies may be used as required, in line with their intended purpose:

Cookies have been blocked or deleted

If you want to delete or block cookies, you need to do this in your browser's settings. Follow the links below for step-by-step instructions on how to do this in the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Blocking cookies will prevent certain operations and site features from functioning as intended.

ONLINE TRACKING NOTICE

Your personal data will be stored for as long as may be required for the operations described elsewhere in this policy. It may be stored longer based upon local laws, regulations and company policies.

Your personal data will be shared - at your request and discretion - with third party trading platforms for 12 months. When those 12 months expire and with your consent, that data will be shared for a further 12 months.

Our operations include the regular review of all personal data to assess whether it is still needed or not.

9. Transfers of personal data to third countries or international organisations

As required to provide services and/or for security purposes, personal data is sometimes transferred to third countries (a country other than your own) and to international organisations using full security protocols. We apply data security protocols at the highest possible level to protect your data and ensure you have access to legal remedies and rights in all cases.

Within the EEA (European Economic Area), all residents are covered by data protection and safeguards.

• Data transfers always occur under the legal jurisdiction and competency of the EU, following standard data protection protocols as set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
• Any and all transfers of data between public entities or authorities occur in accordance with Article 46(2). This is a legally binding and enforceable agreement.
• The European Commission’s Standard Contractual Clauses, governed by Article 46(2)(c) of the GDPR, establish the conditions for data transfers and such transfers take place in accordance with them. The Clauses can be found at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For more information on the specific security measures employed by the company to protect your personal data during third country transfers, please send your request by email to info@wealthwaydigital.uk

10. Personal Data Protection

Personal data is protected by the highest-level technical and organisational means, following gold standard procedures. Such procedures are a powerful way to prevent any data destruction by unlawful or accidental events, as well as loss or alteration of that data.

While we pursue the highest level of care and gold standard procedures for data protection, as determined in law, it is impossible to guarantee in all circumstances that your personal data will be maintained error free. For that reason, we cannot be held liable in a case where personal data is disclosed, or suffers damage of an incidental, intangible or consequential nature. This includes circumstances over which we have no control, such as disclosure resulting from errors in transmission, third party unauthorised access, or any other cause of this nature.

If regulators or legal bodies make demands with legal force, we may be obliged to share your personal data with those authorities. Once that data is shared under legal compulsion, we cannot control how those bodies handle, store or protect your data.

Anything transmitted over the internet, including personal information, carries a risk of interception and is not one hundred percent secure. Any data transmitted online cannot be guaranteed secure by the Company.

11. Third-party website hyperlinks

On this website you may encounter links to third party applications and websites. Please note that these are not affiliates and are not under the control of the company, nor does our privacy policy apply to these companies. They have their own procedures and priorities for the collection and processing of personal data, and we are not responsible for such activities. Use at your own discretion.

Always read the privacy policy of any company or service when you visit their website before providing any personal data. Ensure that their collection, use and processing policies align with your preferences and priorities. Any data you choose to share should be provided directly to the service provider.

12. Policy Amendments

We reserve the right to update or change our policy at any time. We will provide notifications of changes through the website and any other appropriate channels. The updated version of the privacy policy will be posted on the website and this revised policy will take effect immediately upon publication, unless stated otherwise.

13. Your personal data rights

You have full control and the final say over the use of any and all personal data, including verifying its accuracy, correcting errors and/or choosing to delete or restrict both the scope and character of any data processing by us.

On this page, residents of the EEA will find information relevant to them:

Your personal data information is protected by the rights described herein. By sending an email to the address below, you may immediately exercise those rights.

Accessing Your Rights

If the personal data you have provided to us is accurate, you may at any time access that data. Any of your personal data that is being processed is accessible by us and therefore verifiable.

You may request access to your personal data for verification at any time, and it will be provided to you in electronic format. If you request additional copies of the data being processed, beyond the one already provided, a reasonable fee may be charged.

The rights provided by law and the privacy policy may not infringe upon the rights of others. The company reserves the right to refuse access to personal data or to limit access if it infringes on the rights and freedoms of others.

Right to Rectify Errors

Any errors in your personal data, through omission or incorrect details, may be corrected by yourself or by the Company in order to ensure it can be processed properly.

Erasure Rights

You have the full right to request deletion of personal data under the following circumstances. 1) If your personal data has been processed without your consent or outside of legal boundaries. 2) Upon request based upon your desire to have that data removed when the Company has no legal requirement to retain that data. 3) If you no longer agree to or accept any data processing by us, though legal and within our rights and interests or those of a third party provider and, finally 4) If we are compelled by law to delete your data.

The right to deletion is overridden and superseded by legal obligations imposed by the EU or any member state’s law. Likewise, this applies where data is required for the exercise of or defence against legal claims.

Right to Restrict Data Processing

You have the right to request a limitation on the processing of your personal information when you feel it contains inaccuracies.

Upon request that your personal data use is restricted, it will be deleted except under the following conditions: 1) where force of law within the European Union or any Member State prevents this. 2) With your consent, if it is required for the purposes of defending against or exercising legal claims. 3) To protect the rights of another natural person.

Right to Data Portability

You have the right to access and review any personal data that you have provided, if you consented in any manner to its collection and the processing is carried out by automated systems.

You have the right to request that any or all of your personal data be transferred to another company or organisation, where technically feasible. This does not affect your right to have your data deleted. This right does not apply where exercising it would infringe the rights or freedoms of another natural person.

Right to contest data processing

Notwithstanding the Company’s right to pursue its legitimate interests, or those of a third-party service provider, you have the right to object to processing and demand that it cease. This does not apply where there is a pressing legal need to continue processing, whether to defend against legal claims or to exercise legal claims. In such cases, we may continue processing your personal data.

You may at any time demand that your personal data not be processed for any direct marketing activities.

Right to Withdraw or Decline Consent

At any time and with immediate effect, where possible, you have the right to withdraw your consent to our processing of your personal data. This is not retroactive to any processing that occurred prior to your withdrawal of consent.

If you are dissatisfied for any reason, you have the right to lodge a complaint with any legal, regulatory, or other supervisory authority.

If you believe that your rights and freedoms have been infringed in relation to the processing of your personal data, European Union Member States have established regulatory and supervisory authorities for this purpose. You may submit a complaint to these authorities at your discretion.

Section 13 explains the situations in which your personal data rights may be restricted by the laws of the European Union or those of Member States.

Upon receipt of your request regarding your personal data and its processing, we will provide you with access to the information you have requested, as set out in Section 13 of this policy. We reserve the right to extend this period by up to two months, depending on the volume of requests and the nature of your request. If necessary, we will notify you of any extension to the deadline within one month of receiving your request.

Requested information will be provided to you electronically free of charge, except where it conflicts with the law or the provisions of Section 13. We reserve the right to charge a reasonable fee or to refuse a request where it is deemed spurious, excessive or repetitive.

We reserve the right to require additional proof of identity where there is any reasonable doubt about the person making the request for personal data, for the purposes of data protection and security.